BBB Industries Simplifies the Way its Customers Diagnose and Repair their Vehicles with New Visual Customer Service Technology, TechEyeQ
DAPHNE, ALA. - BBB Industries, LLC (BBB), a sustainable manufacturer and leader in the automotive aftermarket, simplifies the way its customers diagnose and repair their vehicles with its new customer service technology, TechEyeQ.
Using TechEyeQ, customers eliminate endless internet searching to find solutions to their vehicle repair problems. With this technology, customers have real-time, live interaction with BBB’s technical services team to identify and resolve their problem quickly and effectively.
Through its principal facility in Brück, along with operations in France and the United Kingdom, MAPCO serves the entirety of Europe. The company offers 53 product families across five product segments: steering/suspension parts, brakes, drive train/bearings, engine environment/filters, and electric/accessories.
View a virtual demonstration of TechEyeQ here: https://youtu.be/_P79mJoulyo
“TechEyeQ is a gamechanger. It is simple and easy to use, and it gives our support technicians the ability to visually engage with our end customers,” said Stephen Albert, BBB’s Director of Technical Sales and Service. “TechEyeQ adds an additional level of support to help get the customer’s vehicle back on the road.”
BBB Industries, LLC is an industry leader in the sustainable manufacturing of starters, alternators, hydraulic and air disc brake calipers, hydraulic and electronic power steering products, and turbochargers for the OEM, passenger, industrial, and commercial vehicle aftermarket industries. Through Industrial Metalcaucho, S.L.U., BBB also supplies the automotive aftermarket with an assortment of rubber, metal, and rubber-to-metal products across more than 64 countries. Founded in 1987, BBB Industries, LLC is a private company headquartered in Daphne, Alabama. Please see www.bbbind.com for more information.
Senior Manager, Corporate Communications
BBB Industries, LLC